7. Stating limitations of e-counselor to the client

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How can a client make sure they get quality services from a qualified lines counselor. Recognition is the only way to ensure that e-counseling service is comparable with face to face counseling services.
In late 1990, the Institute to carry out research and offer e-counseling lines service was established. Institute operating in the United States, the International Society of Mental Health Online (ISMHO) is responsible lines for conducting research, monitoring and drafting of ethics in the conduct of e-counseling (Chester & Glass, 2006; Fenichel et al, 2002; Griffith & Cooper, 2003). With the establishment of this institute quality control of e-counseling services can be ensured by adherence to ethics lines and guidelines set by ISMHO.
In addition to the guidelines issued lines by ISMHO, there are several organizations lines of counseling and psychotherapy has been recognized by e-counseling lines service to remove lines ethics and guidelines for the purpose of control and standardization (Bloom, 1998; Graham, 2000; Griffith & Cooper, 2003; Hall, 2004; Robson & Robson, 2000; Sampson, Kolodinsky & Greeno, 1997). Among the organizations and bodies of the issue of counseling ethics and guidelines for e-counseling is the American Psychological Association (APA), the National Board for Certified Counselors (NBCC), the British Association for Counselling and psychotherapy (BACP) and the Malaysian Board of Counsellors.
In 1997, the American Psychological Association (APA) issued a procedure for the services through the Internet in 1997 that "APA lines Statement lines on Services by Telephone, Teleconferencing and Internet". APA recommends all counselors who are interested in doing internet services to adopt all APA ethics code and is supported by these guidelines.
7. Stating limitations of e-counselor to the client
American lines Counseling Association issued guidelines The Ethics Standards for Internet Online Counseling in 1999 as a uniform guide in using the medium of internet in e-counseling service offerings. American Counseling Association Code of Ethics lists all 13 guidelines issued by NBCC and add some other components that need to speak to a counselor about the client;
In 2001, the British Association for Counselling and psychotherapy (BACP) has issued ethical guidelines entitled Online Counselling Guidelines. To meet the technical proliferation of the internet, BACP update and revise the Guidelines in 2005.
International Society of Mental Health Online lines as institutions lines that monitor and control the e-counseling is no exception. ISMHO has issued "Guidelines for Conducting E-Counselling lines Service" in 1999. (Chester & Glass, 2006; Hall, 2004; Manhal-Baugus, 2001). 3 key elements in the operation of e-counseling is;
1. Informed Consent-every client to sign an undertaking form after getting information about the e-counseling, e-counselor background, lines advantages and disadvantages lines of e-counseling, e-counseling and risk.
The rapid growth of virtual counseling services are also getting attention in our country. Counselor Board as an organization that monitors counseling services in Malaysia has also issued a "Code of Ethics for Counselling Services In Line" as a guide for e-counseling practitioners specialized in Malaysia (Amir Awang, 2006).
Even Universiti Sains Malaysia has issued a "Code of Ethics for Online Counseling Universiti Sains Malaysia" (Nor Zaida, 2006). A code of ethics is designed for universities offer e-counseling services to students. Drafting a code of ethics to help this trained counselors and counselor trainees in universities to conduct e-counseling service in their official website before the Code of Conduct lines promulgated Board of Counsellors released.
Shaw & Shaw, 2006 has taken the initiative lines to produce a checklist for e-counseling practitioners to ensure they have complied with the code